Levi Express is committed to providing reliable national and international courier and logistics services. This Shipping & Delivery Policy outlines how shipments are processed, transported, and delivered.
1. Service Coverage
Levi Express offers courier and logistics services across India and to selected international destinations. Service availability may vary depending on location, regulations, and carrier limitations.
2. Shipment Processing
Shipments are processed after successful booking and payment confirmation.
Customers must provide accurate pickup, delivery, and contact details.
Improper packaging or incomplete documentation may result in delays or rejection.
3. Delivery Timelines
Delivery timelines are estimated and depend on destination, shipment type, customs clearance, and external factors.
Levi Express does not guarantee delivery times unless explicitly agreed in writing.
Delays caused by weather, customs authorities, strikes, or unforeseen circumstances are beyond our control.
4. International Deliveries
International shipments are subject to customs inspections and clearance.
Customs duties, taxes, and import/export charges are the responsibility of the sender or receiver.
Levi Express is not responsible for delays due to customs or regulatory authorities.
5. Failed or Delayed Deliveries
If delivery attempts fail due to incorrect address, unavailability of the receiver, or refusal, additional charges may apply.
Undelivered shipments may be returned, held, or disposed of as per applicable regulations.
6. Tracking & Updates
Customers may receive shipment status updates through tracking systems or customer support, subject to availability.
7. Limitation of Responsibility
Levi Express is not responsible for delays or non-delivery caused by incorrect information, prohibited items, force majeure events, or regulatory actions.
8. Contact Information
For any questions related to these policies, please contact:
Levi Express Business Address – 1st floor, No.12, No.13, 7th Cross Rd, DRC Post, Venkateshwara Layout, S.G. Palya, Bengaluru, Karnataka 560029
